Scope
This policy applies to syndrax.io, the Syndrax service, and communications with Syndrax LLC. It covers account holders, site visitors, and business contacts.
Information we collect
We may collect account and contact details, billing status, support communications, device and log information, and marketplace or store data that you authorize Syndrax to access. Connected-platform access is governed by the permissions you approve.
How we use information
- Provide, secure, maintain, and improve the service.
- Authenticate users and operate connected workflows.
- Respond to support, billing, and company inquiries.
- Detect misuse and comply with law.
Sharing
We may use service providers for infrastructure, authentication, billing, and communications. We do not sell personal information. We may disclose information when required by law or as part of a corporate transaction, subject to appropriate safeguards.
Retention and security
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. We use technical and organizational safeguards, but no system can guarantee absolute security.
Your choices
You may request access, correction, or deletion where applicable, disconnect a marketplace integration, or close your account. Legal exceptions may apply.
Contact
Privacy questions: support@syndrax.io.